OnePlus has announced that buyers of the 256GB variant of the recently launched OnePlus 12R smartphone are eligible for a full refund if they are unhappy with the device due to an error in advertised storage specifications. This offer comes after the company acknowledged that it mistakenly listed the 256GB model as having UFS 4.0 storage, while it actually uses UFS 3.1, the same as the base storage option.
The error was initially brought to light by reviewers and early adopters who noticed performance discrepancies in benchmark tests. OnePlus initially clarified that the storage in all variants was enhanced by their Trinity Engine technology, regardless of the UFS version. However, acknowledging customer concerns, they have now extended a full refund option for the 256GB variant.
Customers who purchased the 256GB OnePlus 12R and wish to seek a refund can contact OnePlus customer service through their usual channels before March 16, 2024. This offer is only valid for the 256GB variant, and buyers of the lower storage options are not eligible for refunds.
How to get Refund on OnePlus 12R
If you are one of the OnePlus 12R buyers who received the 256GB variant, act promptly to secure your refund. Reach out to OnePlus customer service and ensure that you get your money back within the stipulated time frame. OnePlus remains committed to providing a seamless experience for its users, and this refund initiative demonstrates their dedication to customer satisfaction.
The OnePlus 12R was launched alongside the flagship OnePlus 12, positioned as a more affordable option with similar performance. While the storage mix-up has caused some disappointment, the phone has still received generally positive reviews for its value and performance. However, this incident highlights the importance of accurate product information and the potential impact of such errors on consumer trust.
Whether you choose to explore other smartphone options or stick with this company, remember that informed decisions lead to better experiences. Stay tuned for further updates and developments in the tech world!
