The best stories of the day, in your inbox

Zomato Increases Platform Fee by 25% and Suspends Intercity Deliveries


Zomato, the popular online food delivery platform, has recently made significant changes to its services. Here are the key developments:

  1. Platform Fee Hike in Zomato:

    • Zomato has raised its platform fee for users by 25%, bringing it to Rs 5 per order.
    • This increase affects customers in major cities such as Delhi, Bengaluru, Mumbai, Hyderabad, and Lucknow.
    • Notably, this is a continuation of Zomato’s previous fee hikes, which started at Rs 2 and gradually increased to Rs 3 and then Rs 4 in recent months.
  2. Intercity Deliveries Paused:

    • Zomato has suspended its intercity delivery service called Intercity Legends.
    • The decision to discontinue this service comes amidst other challenges, including tax demands and penalties from authorities2.

These changes come at a time when the company is gearing up to announce its financial results for the March quarter. The company’s strategic moves aim to balance operational costs, enhance user experience, and navigate regulatory complexities.

The platform fee is separate from delivery charges, though Zomato Gold loyalty program waives delivery fees for a subscription fee. However, the platform fee applies even to Gold members.

Zomato’s main competitor, Swiggy, also charges a platform fee of Rs 5 per order. Zomato first introduced this fee in August 2023 at a lower rate, gradually raising it to the current level.

Users can expect to see the revised platform fee reflected in their orders, while the pause on intercity deliveries may impact those who relied on this service for cross-city food delivery.

As the food delivery industry continues to evolve, Zomato’s adjustments demonstrate its commitment to adapt and thrive in a competitive landscape.

Stay tuned for further updates 🍔🚚

India’s business tycoon Mukesh Ambani and his wife, Nita Ambani,

YouTube sensation Jimmy Donaldson, better known as MrBeast, is making

WhatsApp, the popular instant messaging platform, is rolling out an

Filmmaker Payal Kapadia has scripted history by becoming the first Indian

YouTube Music has just rolled out an exciting new feature

A devastating fire broke out at the New Born Baby Care

A devastating fire at the TRP amusement and theme park’s

Kabosu, the Shiba Inu that became a global sensation as

Exactly two years after the tragic Uvalde school massacre, families

Port Moresby, Papua New Guinea: A devastating landslide in Papua New

In a significant development, Bibhav Kumar, the main accused in

The West Bengal Criminal Investigation Department (CID) has made a

In a significant development for Tamil Nadu’s ambitions of becoming

China’s People’s Liberation Army (PLA) has initiated large-scale military exercises

Activision has officially announced the highly anticipated Call of Duty: Black Ops

Bollywood superstar Shah Rukh Khan has been discharged from Ahmedabad’s

The Indian Meteorological Department (IMD) has issued warnings for Cyclone

At least seven people lost their lives, and 48 others

Singapore Airlines Flight SQ321, en route from London to Singapore,

Microsoft has just unveiled its latest innovation in the PC

In a significant development, the High Court of the United Kingdom has

Indian students studying medicine in Kyrgyzstan’s capital city, Bishkek, find

Two people tragically lost their lives in a horrific accident

In a high-stakes clash during the IPL 2024, Chennai Super

Get daily updates in your inbox. Subscribe to our newsletter.